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Phone and numbers

Activate the assistant and assign a number

Assign a number from your plan so the assistant starts taking calls.

Where to find itAssistantPhone card, or Phone Numbers

What you need

You need an active plan. Every plan includes phone numbers: one with Starter and Solo, three with Team. If you don’t have a plan yet, start one. The first month is free.

Assign the number

  1. Open the assistant. On the Phone card, press Assign number.
  2. Pick one of the Available numbers in your plan.
  3. Press Assign and check the card shows Active.

Assign a number

In the appAssign a number

The Phone card, without a number and active

In the appThe Phone card, without a number and active

You can also do it from Phone Numbers with Assign to assistant.

Good to know

If the number is already assigned to another assistant, you’ll see a warning and a Reassign button. Once you confirm, the other assistant stops answering that number.

If you see “Activate assistant”

This notice appears if the workspace has no active plan. Press See plans to choose one.

Activate assistant, without a plan

In the appActivate assistant, without a plan

Call to check

Call the number from your cell phone and check the right assistant answers. Then forward your calls to that number.

Suggestions

  • Write the instructions
  • Connect your calendar
  • Transfer calls to your team
  • Get emails after calls
  • Plans and prices
  • Review conversations
Type a task, like “transfer calls” or “change the voice”.