Where to find itPlans
Good to know
To change or cancel the plan, you need to be a workspace admin.
Upgrade
In Plans, press Switch to Solo or Switch to Team on the higher plan. The change applies immediately.
Downgrade
Your current plan stays active until the end of the period. The new one starts that day.
If the new plan includes fewer numbers than you have, choose which to keep. The other numbers are released that day. Check which assistant answers each number before confirming.
Cancel
- In Plans, press Cancel subscription.
- Check the date the plan stays active until, and confirm.
Important
After that date, your assistants stop answering real calls and your numbers are released.
If you change your mind before then, press Resume subscription.
If a payment fails
You’ll see that your last payment failed. Press Update payment method so your assistants keep answering.