Set call length and sounds

How long a call can last and what callers hear during it.

1 min read

Where to find itAssistantTechnical configurationCall limits & ambience

In Technical configuration, open Call limits & ambience to adjust these values.

In the appCall limits & ambience

Max call duration

Choose between 1 and 60 minutes. The call ends automatically when it reaches the limit. It doesn’t change appointment length.

Option	When it plays
Background sound	Throughout the call. Leave it off or pick Office ambience.
Typing sound	While the assistant uses a tool, like looking for an open slot, so the line isn’t silent.
Filler sounds	Short phrases during thinking pauses. Only with some voices.

Each sound has its own Volume. In a test, check that it doesn’t drown out the voice.