Voice AI for small business

Resolve
every "where's
my order?"

Order status, returns, refund timing, sizing questions. The AI looks them up in real time and answers — without escalating to your support team.

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Customer service AI · Your storeReception · 24/7Handled by AI
Caller
Hi, I ordered a sweater two weeks ago and it still hasn't shipped.
AI assistant
Sorry about that. Can I get your order number or the email you used?
Caller
Order 4827, email is mateo at gmail.
AI assistant
Got it. Looking at your order the sweater is on backorder and was scheduled to ship today. Just confirmed: it shipped 40 minutes ago and tracking is on the way.
On the call · 0:12English
Appointment bookedThursday 14 · 10:30 a.m.
SyncedGoogle Calendar
USED BY DTC AND SUBSCRIPTION BRANDS
Tarantino Auto
Bright Smile Dental
Möller Inn
Quintero PM
Acosta HVAC
Sharma Group
Reyes Color Studio
Park & Co.
Big Sur Ventures
K Fund
Plug and Play
Tarantino Auto
Bright Smile Dental
Möller Inn
Quintero PM
Acosta HVAC
Sharma Group
Reyes Color Studio
Park & Co.
Big Sur Ventures
K Fund
Plug and Play
Tarantino Auto
Bright Smile Dental
Möller Inn
Quintero PM
Acosta HVAC
Sharma Group
Reyes Color Studio
Park & Co.
Big Sur Ventures
K Fund
Plug and Play
ROI CALCULATOR

What missed calls cost you

Over half of your support volume is order status, returns, and refund timing. The AI looks them up live and answers — your team handles the things that actually need a human.

Your industry
E-commerce
20
30%
$80
With emblematic you recover
$2,496/mo
+156
calls a month slipping away today
+31
new customers a month
$29,952
recovered per year
Start for free

Rough estimate over 26 business days. On average, 20% of answered calls turn into a booking or sale, based on industry benchmarks (Invoca and ServiceTitan).

USE CASES

Built for customer service

Order status lookup

Reads your store's order in real time. Answers ship status, tracking number, ETA.

Returns and exchanges

Initiates the return, sends the label, walks the customer through next steps. Logs it in your helpdesk.

Refund timing

Knows your refund SLA. Tells the customer when to expect the credit and confirms the payment method.

Sizing and fit

Answers from your size guide. Recommends a size when given height/weight or a comparable brand.

Pre-sale support

Stock checks, color availability, shipping cost, delivery date. Closes the call as ready to buy.

Escalation to human

Angry customer, damaged shipment, custom request — passes to your support team with full call context.

GETTING STARTED

Answering calls in 10 minutes

Very simple setup. Three steps in the browser and the AI answers the next call.

Assistant configuration
NameFront desk · Bright Smile Dental
LanguageEnglish (US)
VoiceOlivia · warm
Greeting"Hi, this is Olivia at Bright Smile Dental…"
STEP 01

Pick the voice and greeting

Pick the voice. Write the greeting. Upload your FAQ. Speaks English, Spanish, Mandarin, Cantonese, Tagalog, and 26 more languages.

Active skills
Book appointment
Google Calendar
Answer FAQ
42 answers
Hand off to team
If it's urgent
STEP 02

Connect your calendar and CRM

Turn on the skills: scheduling, payments, handoff. You decide when the AI passes the call to your team.

+34 886 19 38 54
Answering · 24/7
STEP 03

Forward your phone

You keep your number and forward your calls to the assistant. Works with any carrier.

INTEGRATIONS

Plugs into the tools you already use

With Google and your calendar, with Microsoft and Outlook, with spreadsheets, with your PDFs, and with whatever ERP or CRM you already run.

Start for free
PRICING

30 days free. No contract.

Save 15% on the annual plan.

Solo
$99/mo
Built for solo operators, salons, and auto shops. Around 30 calls a day.
  • 1,000 minutes per month
  • 1 phone number
  • Unlimited concurrent calls
  • Unlimited users
  • Unlimited integrations
  • Support within 4 hours
Start for free →
Enterprise
Custom
For chains, hotels, and multi-location groups. 100+ calls a day.
  • 5,000+ minutes per month
  • Custom SIP trunk and a number per location
  • Unlimited concurrent calls
  • Custom voice clone of your brand
  • 99.9% SLA and dedicated CSM
  • SAML SSO, audit logs, and SIEM export
Talk to sales →
SECURITY & PRIVACY

Enterprise-grade security

Your calls don't train any model. They aren't sold or shared. Deleted after 30 days unless you say otherwise.

AES-256 + TLS 1.3

Calls encrypted at rest with AES-256 and in transit with TLS 1.3. Keys rotated every 90 days.

CCPA + SOC 2 Type II

California Consumer Privacy Act compliant. SOC 2 Type II audit annually. DPA on request.

US-East and US-West regions

Your calls process in AWS US-East and US-West. Data never leaves the United States.

HIPAA-ready and BAA

BAA signed on request for healthcare practices. Annual third-party penetration tests. Vendor risk reviews available.

START TODAY

Stop losing calls.

The AI answers, books, and hands off 24/7. Your team stays on the work. Live in 10 minutes. No contract.